REFUND POLICY
Last Updated: January 1, 2026
This Refund Policy applies to all purchases made through:
(collectively, the “Website” or “Services”), operated by Tigran Gertz (“Company,” “we,” “us,” or “our”).
By purchasing any product or service from us, you agree to this Refund Policy.
1. DIGITAL PRODUCTS & ONLINE CONTENT
Due to the digital nature of our products and services, including but not limited to:
Online courses
Memberships and subscriptions
Coaching programs
Digital downloads
Recorded content
Access to private communities
ALL SALES ARE FINAL.
Once access is granted or content is delivered, no refunds, returns, or exchanges will be issued, except where required by applicable law.
2. SUBSCRIPTIONS & MEMBERSHIPS
For subscription-based products (including coaching groups and memberships):
You may cancel your subscription before the next billing cycle to avoid future charges.
Cancellation does not entitle you to a refund for:
Current billing period
Previously charged fees
Access will remain active until the end of the paid billing period.
Failure to cancel prior to renewal does not qualify for a refund.
3. COACHING & CONSULTING SERVICES
Payments for coaching, consulting, group calls, or advisory services are non-refundable, whether delivered live or recorded.
Missed sessions, scheduling conflicts, or failure to attend do not qualify for a refund.
4. LIVE EVENTS & TICKETS
All sales of live or virtual event tickets are final and non-refundable, except where required by law.
Event tickets:
Are non-transferable unless expressly stated otherwise
Do not include travel, lodging, visas, or related expenses
We are not responsible for:
Travel delays
Visa denials
Personal scheduling conflicts
Event changes outside our reasonable control
5. MERCHANDISE (PRINT-ON-DEMAND)
Merchandise is produced on a print-on-demand basis.
As such:
All sales are final
No refunds or exchanges are offered for incorrect sizing or buyer’s remorse
We will replace items only if:
The product arrives damaged
The product is materially defective
The product received is incorrect
Claims must be submitted within 7 days of delivery by contacting [email protected].
6. EXCEPTIONS REQUIRED BY LAW
Nothing in this policy limits any rights you may have under applicable consumer protection laws in your jurisdiction.
If a refund is required by law, it will be issued in accordance with applicable legal requirements.
7. CHARGEBACKS & PAYMENT DISPUTES
Initiating a chargeback or payment dispute instead of contacting us first may result in:
Immediate termination of access to all products and services
Permanent account suspension
Ineligibility for future purchases
We reserve the right to dispute chargebacks where permitted by law.
8. REFUND PROCESS (IF APPLICABLE)
If a refund is approved where legally required:
Refunds will be issued to the original payment method
Processing times may vary depending on the payment provider
We are not responsible for delays caused by third-party processors
9. CHANGES TO THIS POLICY
We reserve the right to update or modify this Refund Policy at any time.
Changes will be effective upon posting to the Website.
Continued use of the Services constitutes acceptance of the revised policy.
10. CONTACT INFORMATION
If you have questions regarding this Refund Policy, contact: